Error When Installing

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Well usually webhosts do enable it by default, and thats what happened to Iris when she first began using the webhost. Do you think its perhaps a better idea to send another support ticket? If still no response, I will see if theres a way to get it to work for you with MySQLi instead of PDO. It wont work as nice from a coder's point of view, but from an end users experience it may not differ much.