user cannot read thier Pms

[Hall of Famer]

umm so then it has something to do with your custom modifications? If so, check the file that was modified and see if the private message was created properly.

[Ittermat]

It works fine for everyone else ...

[Hall of Famer]

So its only for this one user? How about other users who also receive item notifications?

[Silver_Brick]

you should ask the user for a screenshot or tell them to re-register and delete the previous account by ACP

[Ittermat]

I have asked for a screenshot- they havent been on. And yes as of right now- this is the only user reporting this problem.

[Hall of Famer]

Well you said it happened to this user when he/she receives item notifications. So maybe try to get item notification messages yourself and see if you can read such messages?

[Ittermat]

I have and they work fine for everyone else it seems... when I added the code I tested it on one of my users as well as myself and it was fine.

From what they said when they get these messages- it says they have a message- they go to their inbox, but when they click the green arrow to read it it tells them "this is NOT your message to read" when it clearly is.

[Ittermat]

They gave me screenshots- Heres what they sent me. ^^;



then they click the green arrow to read it and get this-

[Hall of Famer]

Well I checked from the database and it seems the username of the User was entered incorrectly for that message. The username is 'FishFry', but it appeared to be 'Fishfry' for the message he/she cannot read. I changed it to 'FishFry' now and your user should be able to read the message then. Strangely it only affects one and only one message for this user.

I have no idea why it was 'Fishfry' in the first place though, did you create this private message for the user using ACP or PhpMyAdmin and somehow forgot to use uppercase?

[Ittermat]

Maybe when i gave them the item? Thats all i can think of