Mysidia Adoptables Support Forum  

Home Community Mys-Script Creative Off-Topic
Go Back   Mysidia Adoptables Support Forum > Mysidia Adoptables > Questions and Supports

Notices

Reply
 
Thread Tools Display Modes
  #1  
Old 11-12-2015, 02:29 PM
Mortain's Avatar
Mortain Mortain is offline
***** SpottedMare.com
 
Join Date: Nov 2015
Posts: 80
Gender: Female
Credits: 10,218
Mortain is on a distinguished road
Default Can't do first login

I'm trying to log in for the first time and it tosses me this error.

Sorry, we could not log you on with the details specified. You can try again or request a password reset.
Reply With Quote
  #2  
Old 11-12-2015, 03:40 PM
Hall of Famer's Avatar
Hall of Famer Hall of Famer is offline
Administrator, Lead Coder
 
Join Date: Dec 2008
Location: South Brunswick
Posts: 4,448
Gender: Male
Credits: 332,782
Hall of Famer is on a distinguished road
Default

Well are you on x10hosting, this happens to some users after installing the script, as their first admin account has an incorrect password. All you need to do is to reset your password, or to create a new admin account.
__________________


Mysidia Adoptables, a free and ever-improving script for aspiring adoptables/pets site.
Reply With Quote
  #3  
Old 11-12-2015, 03:52 PM
Mortain's Avatar
Mortain Mortain is offline
***** SpottedMare.com
 
Join Date: Nov 2015
Posts: 80
Gender: Female
Credits: 10,218
Mortain is on a distinguished road
Default

no, I'm not on x10 hosting. I don't think anyhow. I'm going through IMHosted for a VPS. I do have a dedicated server i can move over too if need be Do you think that would help?
Reply With Quote
  #4  
Old 11-12-2015, 04:01 PM
Hall of Famer's Avatar
Hall of Famer Hall of Famer is offline
Administrator, Lead Coder
 
Join Date: Dec 2008
Location: South Brunswick
Posts: 4,448
Gender: Male
Credits: 332,782
Hall of Famer is on a distinguished road
Default

Well I dont think moving to a dedicated server will help anything. Anyway just try to reset your password assuming your admin email address is valid, and see how it goes?
__________________


Mysidia Adoptables, a free and ever-improving script for aspiring adoptables/pets site.
Reply With Quote
  #5  
Old 11-12-2015, 04:05 PM
Mortain's Avatar
Mortain Mortain is offline
***** SpottedMare.com
 
Join Date: Nov 2015
Posts: 80
Gender: Female
Credits: 10,218
Mortain is on a distinguished road
Default

alright, thank you.
Reply With Quote
  #6  
Old 11-12-2015, 04:33 PM
Hall of Famer's Avatar
Hall of Famer Hall of Famer is offline
Administrator, Lead Coder
 
Join Date: Dec 2008
Location: South Brunswick
Posts: 4,448
Gender: Male
Credits: 332,782
Hall of Famer is on a distinguished road
Default

You are very welcome. I cannot reproduce the same error on my own server though, but it does affect some people. Like I said, the easiest way is to reset password. Lemme know if it wont work, and I will assist you further.
__________________


Mysidia Adoptables, a free and ever-improving script for aspiring adoptables/pets site.
Reply With Quote
  #7  
Old 11-12-2015, 05:19 PM
Mortain's Avatar
Mortain Mortain is offline
***** SpottedMare.com
 
Join Date: Nov 2015
Posts: 80
Gender: Female
Credits: 10,218
Mortain is on a distinguished road
Default

Now i'm getting 500 errors on the site. I can't see it, but others say they can? I have no clue what's going on now.
Reply With Quote
  #8  
Old 11-12-2015, 05:23 PM
Nieth's Avatar
Nieth Nieth is offline
Aspiring
 
Join Date: Dec 2012
Location: North Carolina
Posts: 154
Gender: Male
Credits: 11,037
Nieth is on a distinguished road
Send a message via MSN to Nieth
Default

I've had this issue multiple times, are you using a FTP like filezilla? If so could you show a screenshot of the folders and files that are in your /public_html?

I believe I know what the problem is, just need to see that to confirm it.
Reply With Quote
  #9  
Old 11-12-2015, 05:49 PM
Mortain's Avatar
Mortain Mortain is offline
***** SpottedMare.com
 
Join Date: Nov 2015
Posts: 80
Gender: Female
Credits: 10,218
Mortain is on a distinguished road
Default

here they are.
Attached Images
File Type: jpg file1.jpg (15.1 KB, 3 views)
File Type: jpg file2.jpg (17.4 KB, 3 views)
Reply With Quote
  #10  
Old 11-12-2015, 06:05 PM
Nieth's Avatar
Nieth Nieth is offline
Aspiring
 
Join Date: Dec 2012
Location: North Carolina
Posts: 154
Gender: Male
Credits: 11,037
Nieth is on a distinguished road
Send a message via MSN to Nieth
Default

Is your mysidia script installed into a subdirectory? Check to see if you have an .htaccess file in your script folder. If you don't have one then that's your problem. Its hard for me to tell what is in there because of how small the images are.
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Login Problems pepofaec Questions and Supports 8 04-16-2014 08:26 PM
Unable to Login. NobodysHero Questions and Supports 42 11-23-2013 03:53 PM
Login Issue Yuki Night Questions and Supports 14 06-02-2013 02:35 PM
Login Box Hedgen Questions and Supports 1 11-05-2012 12:13 PM
login fix 12345 Questions and Supports 0 03-13-2009 02:03 PM


All times are GMT -5. The time now is 12:38 AM.

Currently Active Users: 2725 (0 members and 2725 guests)
Threads: 4,080, Posts: 32,024, Members: 2,016
Welcome to our newest members, jolob.
BETA





What's New?

What's Hot?

What's Popular?


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
vBCommerce I v2.0.0 Gold ©2010, PixelFX Studios
vBCredits I v2.0.0 Gold ©2010, PixelFX Studios
Emoticons by darkmoon3636